Senior Product Specialist
Company: VirtualVocations
Location: North Hollywood
Posted on: November 19, 2024
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Job Description:
A company is looking for a Senior Product Specialist to provide
advanced technical support for Tekla PowerFab products.
Key Responsibilities
Provide Tier III technical support via email, phone, and remote
methods for Tekla EPM, Tekla EPM Go, and Trimble Connect
Assist with escalated Tier I and Tier II cases and participate in
internal training to enhance knowledge
Create support articles and maintain Jira defects and feature
requests related to software issues and improvements
Required Qualifications
3+ years of experience with PowerFab (Fabsuite)
Knowledge of the steel industry
Preferred experience with Tekla Structures
Keywords: VirtualVocations, Placentia , Senior Product Specialist, Other , North Hollywood, California
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